KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll - Applications submitted through any other platform will not be considered. The system allows a maximum of eight attachments. To avoid upload issues, we recommend merging some or all documents into fewer files before submitting.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!
To ensure your application is complete, you must submit ALL documents listed under the inherent requirements, as well as the following standard documentation:
• A detailed Curriculum Vitae.
• Copies of your qualifications, or official proof of qualifications obtained (If you hold foreign qualifications, please include SAQA accreditation).
• A copy of your identity document (South African ID or passport for foreign nationals).
• Confirmation of employment in the form of a letter, appointment contract, service certificate, or recent payslip from your current or most recent employer (applicable to external applicants only).
Duties and responsibilities:
• Coordinate the planning, development, publication, distribution, and optimisation of internal communication across institutional platforms, ensuring content is accurate, engaging, and aligned with institutional priorities.
• Support institutional communication campaigns, projects, stakeholder engagement initiatives, and organisational communication by collaborating with faculties, support divisions, campuses, and DCM to deliver integrated communication.
• Coordinate the operational activities of the Internal Communication Unit, including communication workflows, publication schedules, content approvals, administrative processes, and compliance with communication standards.
• Monitor communication performance, analyse audience engagement, prepare communication reports and dashboards, and provide insights to support communication planning and continuous improvement.
• Coordinate the development of creative and multimedia content, including digital storytelling, photography, videography, graphic design, and campaign content to enhance audience engagement.
• Support the University's Content Hub through content planning, workflow coordination, institutional storytelling, content amplification, and the repurposing of content across communication platforms.
• Perform ad hoc communication and administrative duties, provide operational support to the Assistant Director: Internal Communications, and participate in crisis communication activities when required.
Inherent requirements:
• Bachelor's degree or equivalent qualification on NQF Level 7 in Corporate Communication, Communication Science, Journalism, Media Studies, Public Relations, Marketing Communication, Strategic Communication, or a related field.
• Minimum of two (2) years’ relevant experience in internal communication, corporate communication or a related communication environment.
Recommendations:
• Experience in higher education communication, marketing, or stakeholder engagement environments.
• Experience in content management, editorial planning, or communication coordination.
• Experience in communication analytics, reporting, and audience measurement.
• Experience in photography, multimedia content creation, or visual storytelling.
• Experience using design, photo-editing, or multimedia software.
• Understanding of institutional storytelling and Content Hub models.
• Valid driver's licence (attach a copy).